FAQ – How can we help?
Simply CLICK HERE to download a shop price list. Please don’t hesitate to call us if we can help you further!
Our products are snap frozen immediately after they are made. This not only locks in goodness, but makes it extremely convenient for you to store a wide range of meal options in your freezer.
We don’t add preservatives. Instead we rely on the natural process of freezing to keep our products fresh. We do however use some ingredients that contain preservatives such as bacon and thickened cream.
The minimum order for delivery is $75.00.
You don’t need to be home to receive a delivery. Simply let us know where you’d like us to leave your products when you place your order.
You can pick up an order from your nearest retail store. We recommend that you place the order directly with the store and our friendly staff will have it ready for you to pick up.
There are no contracts involved. You can order whenever you like!
If your payment is declined we will contact you and let you know. We will discuss with you other methods of payment. We wont be able to process your order until your payment has been processed.
Dry ice will dissipate over time and may absent by the time you open your delivery.
As soon as you receive your order store products in the freezer.
Dry Ice – Important Information
Dry Ice is very cold and produces carbon dioxide- do not touch it and avoid inhaling it
When your delivery arrives, unpack it and place it in your freezer. Leave any remaining dry ice inside the foam box and place the foam box outside to allow it to dissolve.
Keep dry ice away from children.
Keep dry ice away from pets.
If you need to handle dry ice use insulated gloves
In an emergency related to the serious misuse of dry ice or accident with dry ice please call 000.
Delivery to our listed postcodes is now free. A minimum order of $75 applies for all online orders.